All she has to do is walk into a room to bring a smile to people’s faces and relieve tension.
Her charm has worked its magic and improved people’s wellbeing on countless occasions across the force in the past year.
So she was just what many people needed as the impact of the pandemic continued to affect their mental health.
We are, of course, talking about Holly, Cambridgeshire's first wellbeing dog who was welcomed into the policing family just over a year ago.
“Seeing Holly really gave us a reason to smile during a challenging time”, said one member of staff.
In 12 months, Holly, and her handler PC Paul Roe with support from Inspector Paul Law – have been booked 191 times and spent more than 600 hours on a wide range of wellbeing duties.
They have visited every station across the force and provided mutual aid to four other forces.
Holly has spent time with officers in rehabilitation at Flint House, and comforted vulnerable children while they were undergoing video interviews.
They also provide presentations on the importance of mental health, PTSD and trauma.
PC Roe said: “The past year has been a whirlwind, travelling all around the county and beyond with Holly by my side. It’s amazing to see how a room instantly relieves of tension when she comes in and it is exactly what we wanted when we came up with the initiative.
“Holly helped me when I needed it and it is wonderful to see, first-hand, how she encourages people to open up and discuss experiences that have impacted their mental wellbeing.
"The saying: It's good to talk, has never been so important and I'm hoping Holly can continue to support others.”
Deputy Chief Constable Jane Gyford said: "The very nature of policing means we all too often experience particularly stressful and difficult situations, which can easily have both immediate and long-lasting effects on our mental and physical health.
"Paul and Holly have been working tirelessly over the past year to provide as much support and assistance as possible to ensure we create working environments where conversations about how we are feeling or how something has impacted us are welcome.
“Their work out of county is not only beneficial to those external forces, but to everybody in Cambs as an income generation stream, with money being used for our own Wellbeing initiatives in Cambridgeshire.
"I believe they are all real assets in helping many of us open up. I would encourage any individual or team to bid for her time if you need it."
Well done Holly, you really deserve this honour, keep up the good work.